Jeebangla Privacy Policy — your personal data is completely safe with us

Welcome to Jeebangla's Privacy Policy. This document explains what information we collect about you when you use our website, mobile app, or any related services — and how we use and protect it.

This Privacy Policy applies to all members and visitors of the Jeebangla platform. By using our services, you are considered to have accepted the terms of this policy.

We believe privacy is a fundamental right. That is why our privacy policy exists beyond legal obligation — it reflects our genuine commitment to you. Keeping your data safe is a responsibility we take seriously, not just a rule we follow.

Jeebangla collects various types of information from you. This information is divided into three main categories:

a) Information you provide directly:

• At registration: full name, mobile number, email address, date of birth.
• During KYC verification: national ID number or passport number, and photo.
• At payment: mobile banking number (bKash, Nagad, Rocket), transaction details.
• When you contact support: your messages and conversation details.

b) Automatically Collected Information:

• IP address and device type.
• Browser type and operating system.
• Which pages you visited and how long you spent on them.
• Log data related to login time and date.
• Information collected through cookies and similar tracking technologies.

c) Information Received from Third Parties:

• Transaction verification details from the payment gateway.
• Risk assessment data from anti-fraud services.

Jeebangla uses the information it collects only for specific, lawful, and transparent purposes. Under our privacy policy, your data is used for the following:

• Account Management: To create, verify, and keep your account secure.
• Service delivery: To deliver uninterrupted betting, gaming, and payment services.
• Security Assurance: To prevent fraud, deception, and unauthorised access.
• Legal compliance: To comply with applicable laws and regulations.
• Service Improvement: To analyze usage patterns and improve your experience.
• Customer Support: To resolve your issues and provide support.
• Promotional communications: To send you offers and updates, only with your consent.
• Responsible gaming: To identify problem gaming behaviour and provide appropriate support.

Jeebangla uses cookies and similar technologies on its website and app. Cookies are small data files stored in your browser.

Types of cookies we use:

• Essential Cookies: Maintains login status and stores security tokens. These cannot be disabled.
• Performance Cookies: To understand which parts of the site are used most — fully anonymised.
• Preference Cookies: To remember your language and display preferences.
• Session Cookies: Automatically cleared when the browser is closed.

You can disable non-essential cookies at any time through your browser settings. Keep in mind that doing so may affect certain features of the site.

Jeebangla never sells your personal data. However, it may be shared in the following limited circumstances:

• Payment Processors: Only the information necessary to process bKash, Nagad, Rocket, or USDT transactions.
• Security Partners: To detect and prevent fraud.
• Legal Authorities: In response to a court order or valid legal claim.
• Business succession: In the event that Jeebangla undergoes a merger or acquisition.

For international data transfers, we ensure that adequate data protection measures are in place in the destination country.

Jeebangla uses multiple layers of security to protect your privacy:

• SSL/TLS encryption: Every connection to the site is protected with 256-bit encryption.
• Database encryption: Stored sensitive data is kept in encrypted form.
• Two-Factor Authentication (2FA): An additional layer of security for your account.
• Firewall and DDoS protection: Server attack prevention systems.
• Regular Security Audits: Regular audits conducted by independent experts.
• Employee Access Controls: Only authorized personnel have access to specific data.

In the event of a security incident, we will notify affected members within 72 hours and take immediate steps to resolve the issue.

Under Jeebangla's privacy policy, you have the following rights:

• Right to Access: You may request to see what personal information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: Under certain conditions, you may request that your data be deleted.
• Right to restrict processing: You may restrict the use of your data for specific purposes.
• Right to Portability: You can receive your data in a readable format.
• Right to Object: You may opt out of marketing communications at any time.

Certain data may need to be retained for legal compliance even after a deletion request. In such cases, we will inform you clearly.

We only keep your data for as long as necessary — no longer. Retention periods vary depending on the type of information:

Once the retention period ends, data is securely deleted or anonymised. No information is kept beyond what is necessary.

Jeebangla's services are strictly for adults (18 years and older). We do not knowingly collect information from minors.

• Age verification is mandatory at registration.
• No one under the age of 18 is permitted to create an account.
• If we discover that a minor has created an account, that account will be closed immediately.
• All data associated with that account will be promptly deleted.

Jeebangla may update this Privacy Policy as needed. For any changes, we will take the following steps:

• For significant changes, you will be notified via SMS to your registered mobile number or by email.
• The date of any change will be clearly stated at the top of this page.
• You will be notified at least 7 days before any changes take effect.
• Continued use of the service after any changes takes effect will be considered acceptance of the updated policy.

We recommend visiting this page regularly to stay up to date with the latest privacy policy.

Contact us for any privacy-related questions, concerns, or complaints. Our privacy team is always here to help.

• Email: support@jeebangla.com
• Support Hours: 24 hours a day, 7 days a week
• Response Time: Usually within 24–48 hours

After a complaint is submitted, we will:

• We will acknowledge receipt within 48 hours.
• Conduct a full investigation within 15 working days.
• Provide a final decision within 30 days.